1. Functionality: easy to use
Patients are looking for a useful application that allows them to quickly order, change an appointment or cancel a medical examination.
2. Accessibility: clear information for all users
Web pages and any applications must provide useful information to all users. Patients typically use apps to search for diagnostics, causes, and explore symptoms. It is important, however, that website developers do not neglect accessibility for people with special needs.
3. Access to Professional Consultation
According to the AMJC (The American Journal of Managed Care), studies show that nearly 75% of emergency room physicians could receive care over the phone or video. Many ED visits are basic and do not require live treatment.
4. Community
Many patients who are mainly dealing with chronic diseases often look for their fellow sufferers - people who are facing the same problems - and offer them advice that can make their lives easier.
Digitalization of healthcare is not helped not only patients but also doctors. According to research published in IT HealthNews, the percentage of young doctors who want to leave their studies and work in medicine during their specialization has significantly decreased (from 25% to 9%). Digitization and the resulting more organized systems on websites and their applications allow them to organize their work easier, get more well-deserved sleep and, as a result, less work-related stress.