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AI HELPS US WORK BETTER

In the last year, we have realized something quite simple when working with artificial intelligence: its real value is not that it works for us, but that it helps us quicker get from unordered information to clear directions. A good tool does not mean that the team will actually use it. People have their own processes, habits and rhythm. If you show them a new tool and tell them to try it, most of the time it will be just another task that they want to tick off as soon as possible, rather than something that they will really incorporate into their way of working.

A breakthrough happens when artificial intelligence is connected to a concrete problem. With a task that one knows well and in which one can immediately see the difference. When it saves him time at work or removes unnecessary steps, its value no longer needs to be explained. Then it becomes part of the process.

The same applies to the creative process. AI can help us explore more directions, prepare first drafts and prototype faster. But he cannot judge for himself which idea is right for the client, what suits his brand and what will have an effect. This still requires the taste, experience, feel and responsibility of the team. AI doesn't have it.

That's why we don't try to use everything that appears on the market. More tools often means more subscriptions, setup, and confusion. The most important thing is to choose a reliable basis, determine a clear method of use and incorporate technology where it actually reduces manual work.

Human review and data protection remain particularly important. AI can prepare the first version, connect information and take repetitive steps. But the team needs to verify the result, understand the source of the information and take responsibility for what happens next.

The introduction of artificial intelligence is therefore not a one-time project, but a process. It requires focus, leadership, and regular checks to see if the technology is really helping people or just adding a new layer of complexity.

Often AI is incorporated into a process simply because it works advanced and modern. If the work slows down or worsens the result, its use does not make sense. AI alone will not miraculously improve every process. However, it is important to remain open to the possibility that with the development of technology or a different approach, it will one day become useful even where it is not available today.

It is also important which tasks we entrust to him. I don't see the point in artificial intelligence creating for humans while they are still manually transcribing data into Excel. A better goal is the opposite: to leave repetitive and boring tasks to technology, leaving people more time to think, create, relate and make better decisions.

The greatest value of artificial intelligence, therefore, is not in making us less necessary. Its value is that it helps us do better without making us less human.

Filip Kustec,
Head of Applied AI

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